Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ) for Overseas Chinese Tourists

1. How much does it cost to travel to Tibet or Xinjiang?
   Tour prices vary depending on the length of your trip, group size, accommodation standards, and whether you choose a tour group or a private tour. Your travel consultant will provide a final quote once details are confirmed.
2. How much deposit do I need to pay for traveling to Tibet?
   A deposit is required to confirm your place. The standard amount is approximately RMB 1,000 per person, and the specific amount is subject to confirmation by your travel consultant.
3. How to pay the deposit?
   The deposit can be paid in the following ways:

• Bank transfer (RMB or USD)
• WeChat Pay or Alipay scan code to transfer
• PayPal (Credit Card Payment). After confirmation, your travel consultant will provide you with an online payment link to ensure secure payment.

4. When should the balance (final payment) be paid?
   The remaining balance must be paid before your departure date. Please confirm the exact deadline with your travel consultant, as it may vary depending on your itinerary.
5. What methods can be used to pay the remaining balance?
   You can choose from the following options:

• Bank transfer (RMB or USD)
• WeChat Pay or Alipay scan code payment
• PayPal (Credit Card Payment). Payment invoice will be sent after confirmation.

6. What is an "Agency Booking Fee"?
   Booking fees are fees we pay for purchasing air tickets, train tickets, special passes, etc. on your behalf. These fees must be paid in full upon confirmation.
7. How do I pay for air or train tickets booked through a travel agency?
   The agency booking fee must be paid in one lump sum after you confirm your reservation. Payment methods include:

• Bank transfer (RMB, TWD or USD)
• WeChat Pay/Alipay
• PayPal (Credit card, consultant will send payment bill)

8. If the trip is cancelled due to reasons of the travel agency, can I get a refund?
   Yes. If the tour is cancelled due to reasons attributable to the travel agency, all payments made will be fully refunded without any conditions.
9. What if the trip is cancelled due to force majeure (such as weather or political factors)?
   In case of force majeure, necessary operating expenses will be deducted and the remaining amount will be refunded.
10. What if I cancel my trip myself?
    If you cancel for personal reasons, the deposit is non-refundable. Depending on the time of cancellation, you may also be required to pay additional penalties.
11. What is the cancellation penalty policy?

• Cancellation 31–45 days before departure: 30% tour fee
• Cancellation 16–30 days before departure: 50% travel fee
• Cancellation within 15 days before departure: 100% travel fee

12. Are cancelled air tickets, train tickets, and hotel tickets refundable?
    Airline and hotel bookings are subject to the specific cancellation and change policies of each supplier. Refunds (after deducting the supplier's penalty) will be made to your original payment method.
13. Do I need a special pass to travel to Tibet?
    Yes. Foreign tourists must apply for a Tibet Travel Permit (TTB). Your travel consultant will apply for it on your behalf, but approval is not guaranteed.
14. What documents are needed to book a Tibet tour?

• Foreign tourists: Passport + Chinese tourist visa (color scan)
• Hong Kong and Macau residents: Home Visit Permit + passport scan
  All documents must be submitted at least 45 days before departure.

15. Can you book international or domestic flights for me?
    Yes. We can book international and domestic flights and train tickets. All tickets are electronic and require only your passport or relevant ID to board the flight or train.
16. Do I have to join a tour group? Can I book a private tour?
    Both options are acceptable. If you have fewer than 6 people, we recommend a group tour for a better price; if you have a larger group, private tours are often chosen for greater flexibility.
17. What do I need to prepare before traveling to Tibet?

• Warm clothing (needed even in summer, as the temperature varies greatly between day and night)
• Sun protection products: sunscreen, sunglasses, sun hat (ultraviolet rays are strong in the plateau)
• Moisturizing skincare products (the plateau climate is very dry)
• Optional: Rhodiola rosea health supplements, it is recommended to start taking them one week before departure to help you adapt to the plateau environment

18. What are the road conditions and daily driving distance in Tibet like?
    The driving time is long, with most trips taking at least 4 hours per day. Travel to remote areas such as Ngari may take even longer.
19. Are food and accommodation in Tibet the same as in other tourist destinations in China?
    No. Tibet's facilities are generally more simple, and the dining and accommodation conditions are generally not as good as those in developed tourist areas. Visitors should be mentally prepared.
20. Is it safe to travel to Tibet and Xinjiang?
    Overall, these two regions are relatively safe for international tourists. However, due to political sensitivities in Tibet, temporary restrictions may apply. Please remain flexible, respect local customs, and follow your guide's instructions.
21. Why are Tibet tourist flights being changed? What are the differences between flights to Nyingchi and Lhasa?

Tibet has complex terrain and changeable weather, resulting in a much higher frequency of flight disruptions compared to other regions. Common reasons include: sudden changes in plateau climate (low cloud cover, insufficient visibility), airport runway restrictions, full flights during peak season requiring rescheduling, and temporary airline scheduling.

⚠ Typical travel agency itineraries: may be adjusted according to local conditions. Please be sure to confirm the latest flight arrangements before departure.